Accessibility

1. Our commitment

This website and its booking process have been designed following the Web Content Accessibility Guidelines (WCAG) 2.1 level AA, the standard referred to by EN 301 549. We review it whenever we change the site.

2. How the service works

You can search for an apartment, see its photos, prices, rules and cancellation policy, choose dates and guests, enter your details and pay by card. Everything is in Spanish and English.

• Every page can be used with the keyboard, and a "Skip to content" link takes you straight to the main content.
• Form fields have visible labels and error messages that say what to fix.
• Images carry text descriptions, and prices, dates and conditions are always written as text.
• Text can be enlarged up to 200% without losing content, and colours keep enough contrast.
• The page language is declared so screen readers read it correctly.

3. Known limitations

Card payment opens a secure Revolut window that we do not control. The neighbourhood maps are visual: the full address is always written as text next to them. While you book, the dates are held for 15 minutes; if you need more time, write to us and we keep them for you.

4. If something does not work for you

Write to hola@travelcapital.es or call +34 685 328 988. We reply within 48 hours and, if a barrier stops you, we help you book by another route at the same price.

If you are not satisfied with our answer, you can contact the consumer authorities of the Junta de Andalucía.